I can't upload my documents. What should I do?
If you experience issues uploading your documents, it's best to contact us.
You can do this via email (info@payconiq.be) or by phone.
Other FAQs
- Payconiq solution
- My Payconiq payouts
- Managing my merchant account
-
Payconiq solutions for merchants
- What are the limits for receiving Payconiq payments?
- Where can I track the payment made via my Payconiq by Bancontact app?
- Payconiq GO | What is the API key and PPID (Product ID) and where can I find them?
- Payconiq GO | Why does Payconiq require an additional email address to set up a GO user?
- Payconiq GO | I want to create a new GO user. What do I need to do?
- Request a Merchant contract
- Get going with the Merchant Portal
- My Payconiq invoice
-
About meal vouchers via Payconiq
- How do Payconiq meal vouchers work for customers?
- How can you activate or ask payments with meal vouchers via Payconiq?
- How is a ‘combined’ transaction involving meal vouchers and Payconiq paid out?
- Meal voucher payments are missing from my payment statement.
- What are the benefits of meal vouchers via Payconiq?
-
Operating fee
- I have multiple Payconiq Merchant accounts (Merchant IDs) for my business. How can I merge these accounts?
- Is VAT included in the annual operating fee invoice of € 18?
- My VAT number has changed. Why am I being charged an operating fee again?
- Will the transaction cost be increased as well?
- I received an invoice for the operating fee but I do not agree with this. How can I get a refund?
- Payconiq GO