I have a question about my transactions. Where can I find more information?
You can find more information under the ‘My Payconiq payouts’ section.
It’s also good to know that you can view a full overview of your transactions in the merchant portal, or via go.payconiq.be if you’re a Payconiq GO user.
Can’t find a specific transaction or need further assistance?
Feel free to contact our helpdesk via the link below.
Other FAQs
- Payconiq solution
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My Payconiq payouts
- Can I have an integration with my accounting system or other administrative systems via grouped payments?
- Can I still find the name of the payer via grouped payment?
- Grouped payments
- I have a question about my transactions. Where can I find more information?
- I have received an e-mail asking me to update my company details. Why?
- Managing my merchant account
- Payconiq solutions for merchants
- Request a Merchant contract
- Get going with the Merchant Portal
- My Payconiq invoice
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About meal vouchers via Payconiq
- How do Payconiq meal vouchers work for customers?
- How can you activate or ask payments with meal vouchers via Payconiq?
- How is a ‘combined’ transaction involving meal vouchers and Payconiq paid out?
- Can I also accept eco, gift or consumer cheques through Payconiq?
- How can I track my ‘combined’ meal vouchers and Payconiq transactions?
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Operating fee
- Do I, as a company or association, have to pay the operational fee multiple times if I have more than one merchant account (Merchant ID)?
- Does the operation fee still apply when no transaction has been made?
- I have multiple Payconiq Merchant accounts (Merchant IDs) for my business. How can I merge these accounts?
- Is VAT included in the annual operating fee invoice of € 18?
- My VAT number has changed. Why am I being charged an operating fee again?
- Payconiq GO