I have multiple Payconiq Merchant accounts (Merchant IDs) for my business. How can I merge these accounts?
It is possible to merge your Payconiq Merchant accounts if these accounts have the same IBAN and business number.
If the IBAN and business numbers differ, then it is not possible to merge these accounts.
Here is how you should proceed
To merge or delete your Payconiq Merchant accounts, please send an email to info@payconiq.be. Please make sure you specify which account(s) you wish to keep, and which account(s) should be deleted.
Please note that changes to a Payconiq merchant account will impact the Payconiq payment solution (sticker/integration) you use in your business. As a result, these will no longer function.
In order to continue offering Payconiq to your customers, the following actions should be taken depending on the Payconiq payment solution provided in your business:
If you are using the Payconiq sticker solution, you can always print a new Payconiq QR code via the Merchant Portal.
For Payconiq integrations, after the change, you need to contact your integrator to finalize the setup.
Other FAQs
- Payconiq solution
- My Payconiq payouts
- Managing my merchant account
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Payconiq solutions for merchants
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- Where can I track the payment made via my Payconiq by Bancontact app?
- Payconiq GO | What is the API key and PPID (Product ID) and where can I find them?
- Payconiq GO | Why does Payconiq require an additional email address to set up a GO user?
- Payconiq GO | I want to create a new GO user. What do I need to do?
- Request a Merchant contract
- Get going with the Merchant Portal
- My Payconiq invoice
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About meal vouchers via Payconiq
- How do Payconiq meal vouchers work for customers?
- How can you activate or ask payments with meal vouchers via Payconiq?
- How is a ‘combined’ transaction involving meal vouchers and Payconiq paid out?
- Meal voucher payments are missing from my payment statement.
- What are the benefits of meal vouchers via Payconiq?
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Operating fee
- I have multiple Payconiq Merchant accounts (Merchant IDs) for my business. How can I merge these accounts?
- Is VAT included in the annual operating fee invoice of € 18?
- My VAT number has changed. Why am I being charged an operating fee again?
- Will the transaction cost be increased as well?
- I received an invoice for the operating fee but I do not agree with this. How can I get a refund?