How does Payconiq work?
Payconiq is a payment service that allows you to receive payments through a QR code. Your customers scan the QR code using the Payconiq by Bancontact app or another payment app that supports Payconiq, and then confirm the amount to be paid. The funds are then transferred to your bank account. You can track incoming Payconiq payments in real-time through the Merchant Portal, which is a website that you can access from any device.
As a rule, a Payconiq payment follows three simple steps:
- Your customer scans your QR code.
- Your customer enters the amount (if required by your Payconiq solution) or simply confirms the amount displayed on their smartphone screen.
- Your customer confirms the payment.
For more information about Payconiq, visit our "What is Payconiq" page.
Other FAQs
- Payconiq solution
- My Payconiq payouts
- Managing my merchant account
- Payconiq solutions for merchants
- Request a Merchant contract
- Get going with the Merchant Portal
- My Payconiq invoice
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About meal vouchers via Payconiq
- How do Payconiq meal vouchers work for customers?
- How can you activate or ask payments with meal vouchers via Payconiq?
- How is a ‘combined’ transaction involving meal vouchers and Payconiq paid out?
- Can I also accept eco, gift or consumer cheques through Payconiq?
- How can I track my ‘combined’ meal vouchers and Payconiq transactions?
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Operating fee
- Do I, as a company or association, have to pay the operational fee multiple times if I have more than one merchant account (Merchant ID)?
- Does the operation fee still apply when no transaction has been made?
- I have multiple Payconiq Merchant accounts (Merchant IDs) for my business. How can I merge these accounts?
- Is VAT included in the annual operating fee invoice of € 18?
- My VAT number has changed. Why am I being charged an operating fee again?
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