How can I request a new QR code sticker?
Does your QR code sticker need to be replaced?
You can request a new one using our request form. You will receive your new sticker within 10 working days after we have processed your request.
In the meantime, you can print your own QR code. Learn how here.
Other FAQs
- Payconiq solution
- My Payconiq payouts
- Managing my merchant account
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Payconiq solutions for merchants
- PAYCONIQ GO | How does Payconiq GO user management work?
- Payconiq GO | I want to create a new GO user. What do I need to do?
- Payconiq GO | What is the API key and PPID (Product ID) and where can I find them?
- Payconiq GO | Why does Payconiq require an additional email address to set up a GO user?
- What are the limits for receiving Payconiq payments?
- Request a Merchant contract
- Get going with the Merchant Portal
- My Payconiq invoice
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About meal vouchers via Payconiq
- How do Payconiq meal vouchers work for customers?
- How can you activate or ask payments with meal vouchers via Payconiq?
- How is a ‘combined’ transaction involving meal vouchers and Payconiq paid out?
- Can I also accept eco, gift or consumer cheques through Payconiq?
- How can I track my ‘combined’ meal vouchers and Payconiq transactions?
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Operating fee
- Does the operation fee still apply when no transaction has been made?
- I have multiple Payconiq Merchant accounts (Merchant IDs) for my business. How can I merge these accounts?
- I received an invoice for the operating fee but I do not agree with this. How can I get a refund?
- Is VAT included in the annual operating fee invoice of € 18?
- My VAT number has changed. Why am I being charged an operating fee again?