Where do I go to check my transactions?
For all Payconiq solutions connected and billed through Payconiq (such as the Payconiq QR code sticker or Payconiq GO solution), you can monitor successful transactions in real-time in the Merchant Portal, which is a website (portal.payconiq.com) accessible from any internet-connected device.
Payconiq GO: You can also monitor Payconiq GO payments received through the Payconiq GO merchant app or via go.payconiq.be.
Payconiq payments made via Payconiq API integration in a Payconiq Partner solution can also be checked in the payment overview or platform provided by the partner.
Payconiq payments for solutions where transactions are not invoiced by Payconiq, such as Payconiq transactions via a payment terminal or PSP (Payment Service Provider), cannot be monitored in the Merchant Portal. These payments are only visible on the overview or platform provided by the partner.
Other FAQs
- Payconiq solution
- My Payconiq outgoings
- Managing my merchant account
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Payconiq solutions for merchants
- Payconiq GO | I want to create a new GO user. What do I need to do?
- Payconiq GO | What is the API key and PPID (Product ID) and where can I find them?
- Payconiq GO | Why does Payconiq require an additional email address to set up a GO user?
- What are the limits for receiving Payconiq payments?
- Where can I track the payment made via my Payconiq by Bancontact app?
- Request a Merchant contract
- Get going with the Merchant Portal
- My Payconiq invoice
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About meal vouchers via Payconiq
- How can you activate or ask payments with meal vouchers via Payconiq?
- How is a ‘combined’ transaction involving meal vouchers and Payconiq paid out?
- How do Payconiq meal vouchers work for customers?
- Can I also accept eco, gift or consumer cheques through Payconiq?
- How can I track my ‘combined’ meal vouchers and Payconiq transactions?
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Operating fee
- Does the operation fee still apply when no transaction has been made?
- I have multiple Payconiq Merchant accounts (Merchant IDs) for my business. How can I merge these accounts?
- I received an invoice for the operating fee but I do not agree with this. How can I get a refund?
- Is VAT included in the annual operating fee invoice of € 18?
- My VAT number has changed. Why am I being charged an operating fee again?