What information does Payconiq need from me and why?
When completing a Payconiq Merchant Contract, we may ask you to provide the following details:
- Your company details (corporate name and address, company number, the bank account number into which your payments are to be deposited, etc.).
- The details of a contact person. This person will be the first point of contact for all communication that your business or organisation will receive in relation to Payconiq.
- Details of all Ultimate Beneficiary Owners and all individuals who are authorised legally to represent your company or organisation (full name, home address, date and place of birth)
- Specific documents, such as proof of identity, company structures, etc.
These details will be used to conduct a customer investigation or Customer Due Diligence (CDD). In the context of the money laundering legislation and as a provider of payment services, Payconiq is obliged to know who is using the payment service.
You will find more information about this legislation and the obligations of financial institutions such as Payconiq on the Federal Public Service Economy website.
Other FAQs
- Payconiq solution
- My Payconiq payouts
- Managing my merchant account
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Payconiq solutions for merchants
- What are the limits for receiving Payconiq payments?
- Payconiq GO | I want to create a new GO user. What do I need to do?
- Payconiq GO | What is the API key and PPID (Product ID) and where can I find them?
- Payconiq GO | Why does Payconiq require an additional email address to set up a GO user?
- Where can I track the payment made via my Payconiq by Bancontact app?
- Request a Merchant contract
- Get going with the Merchant Portal
- My Payconiq invoice
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About meal vouchers via Payconiq
- How do Payconiq meal vouchers work for customers?
- How can you activate or ask payments with meal vouchers via Payconiq?
- How is a ‘combined’ transaction involving meal vouchers and Payconiq paid out?
- What are the benefits of meal vouchers via Payconiq?
- What are the requirements to receive meal voucher payments through Payconiq?
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Operating fee
- Will the transaction cost be increased as well?
- What is included in the yearly invoiced operating fee of 18 €?
- What is meant by ‘the regulatory requirements’ that is mentioned in the email?
- Does the operation fee still apply when no transaction has been made?
- I have multiple Payconiq Merchant accounts (Merchant IDs) for my business. How can I merge these accounts?
- Payconiq GO