What is meant by ‘the regulatory requirements’ that is mentioned in the email?

Payment institutions, like Bancontact Payconiq Company, are facing an increase of complexity of the regulatory landscape, with more compliance requirements than even before. This generates additional scrutiny, through monitoring and reporting.    

In parallel, regulators are becoming more and more demanding in applying and monitoring compliance with the ever-evolving applicable laws.   

We want to make sure we remain compliant with all required regulatory requirements. Therefore, we invested into dedicated resources to ensure the onboarding process, the administration and the management of a merchant account is being handled in the correct way. The operating fee includes these additional generated costs.